Repeat Customers - Welcome Back to Omni Coco
We value our long-term partnerships and believe in making every transaction smoother and more rewarding for our returning customers.
As repeat customers, you already know the quality and consistency we deliver. This page outlines the benefits and special considerations that come with being a returning customer at Omni Coco.
Benefits for Repeating Customers
Discounts on Repeat Orders
As a thank you for your continued trust, we offer exclusive discounts on repeat orders. The more you order, the better the pricing we can provide. Our goal is to make sure you continue to receive excellent value as your business grows.
Streamlined Order Process
For our repeating customers, we’ve simplified the ordering process to make reordering as easy as possible:
Faster Production Time
Since your packaging preferences are already set up, we can significantly reduce production time for repeat orders. Typically, production takes around 2-3 weeks for repeating customers.
Dedicated Account Manager
Your dedicated account manager will always be available to assist you, ensuring a smooth and efficient ordering experience.
Customized Production and Packaging
Packaging Reusability
Since we’ve already produced the custom packaging for your brand, you can save on packaging costs for future orders.
Customization Adjustments
Priority Production and Scheduling
As a repeat customers, you get priority in our production scheduling. We understand that timing is crucial for your business, and we aim to meet your requirements by prioritizing your orders in our production line. This means shorter lead times and quicker deliveries, helping you meet your business goals efficiently.
Freight and Shipping Benefits
Priority Shipping
Your orders receive priority when it comes to shipping and logistics. We work closely with our shipping partners to ensure timely delivery, even for large quantities.
Freight Optimization
We continuously work on optimizing freight solutions to lower costs and improve efficiency. For returning customers, we provide options to maximize container loads and reduce per-unit shipping costs.
Flexible Payment Options
We offer flexible payment terms for our repeating customers, making it easier for you to manage cash flow:
Flexible Installments
After a successful first order, we offer more flexibility in payment schedules, allowing you to choose an installment plan that best fits your financial needs.
Credit Options
For well-established clients, we offer credit options based on order volume and payment history.
Continuous Quality Assurance
We maintain the same high standards for every batch we produce, whether it's your first order or your tenth.
As a repeating customer, you will continue to receive lab test results and non-lab quality assessments for each order, ensuring transparency and confidence in our products.
Customer Support and Communication
We strive to provide excellent customer service, and our dedicated team is always here to assist you with your repeat orders:
24/7 Customer Support
We understand that business needs can arise at any time, so our support team is available around the clock to answer your questions and address your concerns.
Regular Updates
You will receive regular updates on your order status, including production milestones, shipment tracking, and expected delivery times.
Get Started with Your Next Order
We are excited to continue working with you and are committed to making your experience better with each order. If you are ready to place your next order or have questions about your benefits as a repeating customer, feel free to reach out to us.
